Effective Date: TBD

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This Privacy Policy outlines how EstateMin ("we," "us," or "our") collects, utilizes, and discloses your personal information when you interact with our website, https://www.estatemin.com (the "Site").

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Information We Collect

We gather various types of information to enhance our services.

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• Personal Information: This includes your name, email, phone number, and address when you contact us via our online form or email (info@estatemin.com), or when registering for Site features. Legal basis for processing: Consent (for contacting us) or Contract (for registered features).

• Usage Data: We automatically collect data about your Site interactions, such as page views, time spent, clicks, and searches, through cookies and similar technologies. Legal basis for processing: Legitimate Interest (to improve the Site). For more information on cookies, please see our separate Cookie Policy.

• Solicitor and Client Information: We collect personal data related to solicitors' offices and their clients, such as names, addresses, contact information, and financial details relevant to the probate process. This information is provided by solicitors and their clients using our services and is treated with strict confidentiality. Legal basis for processing: Contract (to facilitate probate for clients).

 

Use of Information

We employ collected information for the following purposes:

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• To operate and maintain our Site.

• To process your inquiries and fulfil requests.

• To improve Site functionality and user experience.

• To send updates, newsletters, and related information.

• To comply with legal and regulatory requirements.

• To facilitate the probate process for solicitors and their clients.

 

Sharing of Information

We may share certain non-sensitive information with trusted third-party service providers who assist in operating our business and maintaining the Site. These providers are bound by contractual obligations to protect data confidentiality and use it solely for the purposes outlined by us.

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Sensitive information, including any data related to solicitors' offices and their clients, is handled with the utmost confidentiality. This information is never shared with any third parties. We maintain exclusive communication with solicitors and do not contact their clients directly.

 

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here's a breakdown of our typical data retention periods:

• Personal Information: Retained for 2 years after your last interaction with us, unless you request deletion.

• Usage Data: Retained in aggregate form for analytical purposes.

• Solicitor and Client Information: Retained for 90 days after user has deleted from their account, then securely deleted in accordance with industry standards and legal requirements, unless a solicitor requests longer retention.

 

Cookie Policy

We use cookies and similar technologies to collect and store certain information when you visit our Site. This information helps us understand how you interact with the Site and improve your user experience. For a detailed explanation of the cookies we use, their purposes, and your control options, please refer to our separate Cookie Policy.

 

Data Transfer

EstateMin operates primarily within the USA. However, some of the third-party service providers we use may be located outside the USA. In such cases, we ensure that appropriate safeguards are in place to protect your personal information.

 

These safeguards may include:

• Standard Contractual Clauses approved by the European Commission

• Binding Corporate Rules established by the service provider

• Certifications such as Privacy Shield (for US-based providers)

 

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: When you use our Site features or contact us for support, we process your information to fulfill our contractual obligations with you.

• Legitimate Interest: We process usage data to improve the functionality and user experience of our Site.

• Consent: We may process your information for marketing purposes with your explicit consent.

 

Data Breach Notification

In the event of a data breach that compromises the security of your personal information, we will take appropriate steps to investigate the incident and notify affected individuals promptly. We will also report the breach to the relevant regulatory authorities if required by law.

 

Data Security

We implement reasonable measures to safeguard your information from unauthorized access, disclosure, modification, or destruction. However, no website or internet transmission is entirely secure, and we cannot guarantee absolute data security.

 

Your Rights

You possess certain rights concerning your personal information:

• Access: Request access to your stored personal information.

• Correction: Request correction of any inaccurate information.

• Deletion: Request deletion of your personal information.

• Restriction: Request restriction on personal information processing.

• Objection: Object to the processing of your personal information.

 

Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children under 18.

 

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business environments. The "Effective Date" at the top of this policy will be revised accordingly.

 

Contact Us

For inquiries about this Privacy Policy, please contact info@estatemin.com